Fabulous Home Furnishing FAQ's

If you have a question about shopping with us, you may be able to find the answer to your query below.

Ordering

How do I place my order?

To Order Online - Browse through our online store, select you preferred items add them into your shopping basket and click on checkout. Simply fill out your personal information including billing and shipping details. Once your online order is submitted you will be taken to the PayPal secure payment processing facility for the transaction to be complete. Once you have completed this checkout process, You will receive an Order Confirmation Number by email to which you can refer to for future reference.

To Order By Phone - If you prefer to make your order over the telephone, please browse through our online store, make a note of your desired purchases and exact specifications and then phone our sales line on 0121 442 6717. After taking your order, we will ask you for credit / debit card details in order to successfully complete your order.

Can I open an account with fabuloushomefurnishings.co.uk?

Yes, you are required to open an account to place an order. Once selecting the products you want proceed to the checkout and enter your email address in the Account Details section. Once you have chosen a password your account will be opened.

Can I cancel an order once it has been placed?

Yes you can cancel an order once it has been placed, please see our Terms and Conditions section for full details.

Can I place an order over the telephone?

Yes you can, once you know what you would like to order contact our sales line on 0121 442 6717, and we will arrange for the order to be placed.

Can I place an order from overseas?

Yes we can process orders from outside of the UK for more information simply send an email to sales@fabuloushomefurnishings.co.uk

Payment

How can I pay for my order?

We accept payments through PayPal, We accept all major Debit and Credit cards or you can make payment over the telephone.

Are Receipts sent with Deliveries?

We send Receipts with all deliveries, this is your Proof of Purchase and should be kept for future references.

How is information secured when using this website?

Shopping at Fabulous Home Furnishing is as secure as shopping in any store, We use the latest online technology with 128bit SSL secure checkout. All the information transmitted between you and us is encrypted for maximum security. Please visit the Privicy Policy section.

Delivery

Do I have to be present to sign for the delivery?

Yes most orders need to be signed for however, you can have them delivered to another address where a signature is possible, just specify the shipping address when asked at the checkout process.

What are the delivery charges?

Please visit the Delivery & Payment section for more information on delivery charges.

Do you ship overseas?

We can deliver througout the UK, Europe and International Destinations.To get a quote on delivery charges simply send us an email Contact Us

Returns

Can I return something if I am not satisfied with it?

Yes you can, we want you to be totally satisfied with your purchase but if not please visit our Return Policy section.

Can I return an item for an exchange?
Yes you can, simply email us on sales@fabuloushomefurnishings.co.uk please visit our Returns Policy for full terms and conditions.

If I receive an item incorrectly or damaged can I return it?
Yes you can, simply email us on sales@fabuloushomefurnishings.co.uk or you Contact Us though our online contact form, We will issue a returns authorisation number for your order, we will also reimberse the return cost via original payment method and exchange the item(s) if required.